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The team from Charity Navigator, the nation's largest independent charity evaluator and leading donor advocate, shares their thoughts on emerging nonprofit-sector issues and offers tips to better inform your intelligent giving decisions.

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Monday, July 25, 2022

Unifying the Star and Encompass Rating Systems: What Nonprofits Need to Know




On May 24, we announced our plan to release a single unified rating system in October 2022. This unification will bring together our legacy Charity Navigator 2.1 (Star) system with our Encompass Rating System, rating more than 200,000 nonprofits. This is the culmination of a two-year journey of research, consulting, experimenting, and iterating different approaches and lenses to rate nonprofits more thoroughly and accurately. We are proud that Encompass, the system that will power evaluations moving forward, is the most comprehensive and flexible rating framework available, providing objective metrics on nonprofit health and performance so that donors can find and give to the most impactful nonprofits.

Thursday, July 21, 2022

Meet the Team: My Nonprofit Journey - Crystal Gouldey

Welcome to our Meet The Team series, where each month we introduce a member of the Charity Navigator team to our readers. We are extremely honored to be a part of the nonprofit community where our footprint (and our ratings!) have expanded, and we are incredibly appreciative of the support received from our donors and users, nonprofits, and funders. We hope this series will be enlightening and entertaining. Click here for other profiles.


My name is Crystal Gouldey, Charity Navigator’s Senior Digital Marketing Manager since December 2021. My day-to-day role involves managing the digital marketing channels for our donor and nonprofit audiences. If you get an email from us, see a post on social media, or notice something new on the website, chances are I played a role!

Monday, June 27, 2022

Meet the Team: My Nonprofit Journey - Nancy Duncan

 

Welcome to our Meet The Team series, where each month we will introduce a member of the Charity Navigator team to our readers. We are extremely honored to be a part of the nonprofit community where our footprint (and our ratings!) have expanded, and we are incredibly appreciative of the support received from our donors and users, nonprofits, and funders. We hope this series will be enlightening and entertaining. Click here for other profiles.

“Choose a job you love, and you will never work a day in your life.” - Confucius

Hello, I am Nancy Duncan, Vice President of Human Resources, and I love what I do every day!  I define the people operations strategy that supports Charity Navigator’s strategic plan. The most rewarding aspect of my job is those activities that promote and support a healthy and inclusive working environment that fosters collaboration and innovation for our staff.  With 25 years of Human Resources experience, eleven of those in the nonprofit industry, I am thrilled to have joined the Charity Navigator team in January 2022. 

Monday, June 6, 2022

Measuring Program Impact: Understanding and showcasing your nonprofit’s data

Important: The comments presented below are those of Social Solutions and not Charity Navigator. The information does not serve as a direct guide to earning a Charity Navigator Impact & Results beacon within the Encompass Rating System.


Donors want to support nonprofits and charities they know are making a difference. However, to illustrate your organization is making a difference, you need to showcase your data to demonstrate your full impact. As you probably know, this is easier said than done. Often, aggregating the correct data, quantifying it, presenting it thoroughly, and then sharing your results with donors in an easy-to-understand manner is laborious, time-consuming, and just plain challenging.

Wednesday, May 25, 2022

Improve your email engagement metrics: 3 tips for nonprofits


When the average donor retention rate sits around 45 percent, every email your nonprofit sends can make the difference between an engaged donor and one who churns or lapses. In this guide, we’ll explore three email marketing strategies to increase your donor engagement and long-term donations:

Tuesday, May 24, 2022

Our Journey Toward a Single, Unified Rating System


Over the past five years, the use of Charity Navigator has increased by more than 50%. More than 11 million donors use our tools and resources to guide their giving annually, and our ratings are at the center of it all, making them the premier trust indicator of the nonprofit sector.