Back in December 2008, I made it clear that Charity Navigator intends, over time, to report on charity's outcomes (see blog entry - A Measure of Outcome). As a first step down that road, we have been on a "listening tour" that includes researching existing tools that may help us in developing our system.
Visit Ken’s blog to read the rest of his most recent post, "A Scary Finding on Outcome Measurement."
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