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Friday, April 5, 2019

How to Update Make Changes to Your Charity Navigator Rating Profile

Hey Charity Reps! 

Are you looking to make changes to the Accountability and Transparency (A&T) materials you have submitted to Charity Navigator, or submit links to where your policies live on your website to receive credit? Follow these simple steps to update your profile and begin receiving credit today! 

1. Log in with the Representative Account and select "My Account"

2. Select "Access Charity Name Account" 

3. You are now accessing the Charity Portal. Here you can make a series of changes to your organization’s basic information, provides responses for ratings, and more. In order to update information for your Accountability and Transparency Metrics, select the A&T Tab.

4. On the A&T tab, there are a series of fields to input website URLs. Select the ADD URL button and paste the corresponding link from your organization’s website. Please note that only website URLs are accepted in these fields (PDFs cannot be submitted).

5. Once all URLs have been added for our A&T metrics, scroll to the bottom of the page and select review answers. This will submit your organization’s updated information to your analyst for review.

NOTE: You do not need to resubmit links for A&T metrics you are already receiving credit for.

If you have any questions about making changes to your organization's rating profile, please do not hesitate to reach out to your charity analyst directly or our general inbox: info@charitynavigator.org.

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